December 11, 2010 by Jessica Zorawski
Mobile Marketer recently published the findings of an Insight Express presentation regarding mobile and online advertising. Given that there are only fourteen days until Christmas, what you are about to read may just inspire you to update your holiday marketing strategy. According to Mobile Marketer, results of a recent study clearly indicate that mobile ads are four-to-five times more effective than online advertising.
How exactly did the study measure this? Good question. InsightExpress focused its study on tracking unaided awareness, aided awareness, ad awareness, message association, brand favorability and purchase intent, as well as online mobile outperforms. Across all of these measures, mobile ads caught and kept consumers’ attention better and longer, all the while increasing purchase intent as well.
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November 10, 2010 by Jessica Zorawski
Last week, comScore , a renowned digital market research company, released its findings on mobile usage throughout the third quarter of 2010. We discussed second quarter results earlier this year in the blog post titled “Mobile Content Usage Continues to Raise.” Third quarter results only confirm the conclusions made in July; mobile content usage shows no sign of slowing down.
Survey results show that text messaging continues to be the leading form of communication and interaction for cell phone users. Sixty-seven percent of American mobile device owners now use text messaging, up by 1.4 percentage points from last quarter. Usage of all mobile device functions has increased, exemplifying the continuously growing popularity of the device. The evolution of the cell phone functioning only as a speaking devices into one that people communicate with in all sorts of ways proves that mobile device usage is not a trend, but a new way of life.
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September 28, 2010 by Jessica Zorawski
In 1876, Alexander Graham Bell received his patent for the invention of the telephone. Over a century later and after previously inconceivable innovations to it, the telephone is now mobile and the most used electronic device in the U.S., even surpassing the personal computer.
In a recent survey conducted by Forrester Research, 73 percent of 37,000 respondents choose their mobile phone when asked to pick their most used electronic item. This comes in comparison to 58 percent of respondents choosing their personal computer and 56 percent selecting printers.
When deciding on how to reach your target market, it is important to correctly identify the communication channels that your customers are using in their everyday lives. If you have this important information, you can easily deliver your marketing message to the place where your customers communicate most.
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August 18, 2010 by Jessica Zorawski
In last year’s Harris Interactive report, the demographic most likely to show interest in receiving a mobile coupon was young, affluent males. Within one year, this has changed dramatically. The same study conducted in 2010 indicates that parents with younger children are the new demographic most highly interested in mobile coupons.
Adults with younger children versus adults with older kids showed varying interest levels. The most interested category of respondents was parents with children 6 or younger, with 35 percent voting “somewhat interested in receiving text alerts with coupons”. This is the same group most likely to clip and redeem paper coupons, so it makes sense that they enjoy the convenience of having a digital coupon as well. Households with older kids were close behind, with 32 percent of respondents indicating interest. Households with no children responded with a 25 percent interest level in getting opt-in text coupons, most likely due to having a larger amount of available income with no children to support.
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July 27, 2010 by Jessica Zorawski
According to a recent study conducted by Juniper Research, mobile coupons are set to generate $6 billion in global redemption value by 2014. This is due to the fact that redemption rates for mobile coupons often exceed 50 percent, whereas paper coupons will typically only produce a 0.2-2 percent redemption rate (Exposure2) – an astronomical difference!
Besides the fact that mobile coupons are green and environmentally friendly, they also save printing costs and encourage impulse purchases. No other technology delivers a coupon right into the hands of your target market while they’re in a store, already shopping. Mobile coupons are viral; they can be easily forwarded to friends, meaning that if your customers are shopping in a group, the likelihood of that message being passed along is high and expands your brand’s reach at no additional cost.
The CRM opportunity created by mobile coupons results in a substancial benefit when compared to paper coupons. When your customers text in to join your list, you are not only obtaining their phone number, but also an opportunity for two-way communication. This allows you to text your customer, asking for demographic information or sub categorize your list into specific interest groups, per person. For example, if you’re a retailer, you can establish separate lists for customers that prefer jeans, shirts or dresses, enabling you to tailor more targeted messages.
Consider creating a loyalty rewards program for customers that redeem your coupons to generate brand loyalty around your campaign. By simply integrating your CRM system to Opt It’s API, keep track of who and where your customers redeem your offers. You’ll also establish a more detailed profile of what your customers needs are to aid in targeting initiatives. This is the perfect opportunity to reward your brand insistent purchasers.
Another benefit of mobile coupons is the ability to communicate almost instantly with your customers. Use mobile messages to send out new product launches, industry news, etc. Utilize this communication channel to ask your customers what kind of coupons they would like to receive!
Altogether, mobile coupons offer you an unprecedented communication opportunity; not only can you send instantaneous coupons, but also integrate your coupons with your CRM system, create a loyalty rewards program, and communicate quicker than ever before. In addition, you’ll be getting green and helping the environment by ditching paper coupons.- Try it for yourself!